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Phoenix Area Support Site... 
Welcome to the Phoenix Area Support Site. This area will be dedicated to providing quick access to various materials, reports, documents and other resources to the Phoenix Area Nissan Dealers. If you have any questions or comments, please email me at mark.harris@nissan-usa.com

Mark Harris - LPM

Parts and Accessories Resources... 
6/20/08 - Parts
Posted by Administrator


There have been two resources added under "External Links" to the left and also under the "Nissan Web Sites" Link.

The first site; "Nissan Accessories" will provide you with a summary of available accessories by model. This is a great resource to help answer questions for customers.

The second site; "Parts Catalog" is the web based parts catalog that also includes details about available accessories. These details include part numbers etc.


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Credit Adjustment Procedure... 
6/9/08 - General
Posted by Administrator
From time to time a credit adjustment to the Non-Vehicle account is necessary. The procedure was changed a few months back and an electronic form was created. The link below will provide you with the needed information to properly fill out the S-45-S form.

S-45-S Credit Adjustment Form
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Hybrid Panasonic Battery Ordering Has Changed... 
6/6/08 - Parts
Posted by Administrator
If you are in need of a Panasonic Hybrid Battery P/N999M1-NB34C, you can now order this through http://nnanet.com. See picture








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Customer Pay Service Rebate Announcement... 
6/3/08 - Service
Posted by Administrator
Program Overview:
A unique multi-fold direct mail piece featuring three rebate offers will be sent to Nissan owners that have gone 12+ months without a dealership service visit.

Rebate Offers:
The consumer may select one, two or all three rebate offers listed below totaling $175. These offers were selected to attract the highest percentage of redemption. The average customer pay repair order during the test program was $295 in parts and labor.

$50 rebate on the purchase and installation of a Genuine Nissan Battery
$25 rebate on an oil and Genuine Nissan Oil Filter change
$50 rebate on the purchase and installation of Genuine Nissan Brake Pads ($50 rebate per axle, may claim up to $100)

Offer timing:
The direct mail piece is scheduled to be in-market on June 1, 2008. The consumer has 60 days to complete their vehicle service by the end date of July 31, 2008.

Click on the link below to read the announcement.
Service Rebate Announcement
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PDC Closed Monday for Memorial Day... 
5/20/08 - Parts
Posted by Administrator
Monday May 26, 2008 will be a holiday for all NNA employees. The following will occur due to the Memorial Day Holiday.

All Nissan Parts Distribution Centers will be closed on Monday, May 26, 2008.
Nissannet/Infinitinet on-line order entry will be available on Monday, May 26, 2008.
All Stock Orders submitted on Friday, May 23, 2008 and Monday, May 26, 2008, will be shipped by the servicing PDC on Tuesday, May 27, 2008. VOR orders submitted Friday, May 23, 2008 after the cut-off or entered on the Monday Holiday prior to the normal cut-off times will process and ship on Tuesday, May 27, 2008.
Normal dealer order processing will resume on Tuesday, May 27, 2008.
Parts Transportation has advised that Monday, May 26, 2008 is not a regular workday for Federal Express. All packages sent Priority Next Day on Friday May 23, 2008 will be delivered on Tuesday, May 27, 2008. Packages sent Second Day Federal Express on Friday May 23, 2008 will be delivered on Wednesday, May 28, 2008.
Because Dedicated Delivery and Regional carrier schedules may vary according to Dealership holiday accessibility and carrier holiday observance, each PDC should inform dealers of delivery schedules impacted by the Memorial Day Holiday.

Should you have any questions regarding this schedule, please contact your servicing PDC.

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