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Phoenix Area Support Site... 
Welcome to the Phoenix Area Support Site. This area will be dedicated to providing quick access to various materials, reports, documents and other resources to the Phoenix Area Nissan Dealers. If you have any questions or comments, please email me at mark.harris@nissan-usa.com

Mark Harris - LPM

July 4, 2008 Independence Day Closure... 
6/30/08 - Parts
Posted by Administrator
Friday July 4, 2008 will be a holiday for all NNA employees.
The following will occur due to the Independence Day Holiday.

All Nissan Parts Distribution Centers will be closed on Friday July 4, 2008.
Nissannet/Infinitinet on-line order entry will be available on Friday July 4, 2008.
All Stock Orders submitted on Thursday July 3, 2008 and Friday July 4, 2008, will be shipped by the servicing PDC on Monday July 7, 2008.
VOR orders submitted prior to the Nissan and Infiniti cut-off times on Thursday July 3, 2008 will ship on Thursday July 3, 2008.
VOR orders submitted after the Nissan and Infiniti cut-off times on Thursday July 3, 2008 and prior to the Nissan and Infiniti cut-off times on Friday July 4, 2008 will ship on Monday July 7, 2008.
Normal dealer order processing will resume on Monday July 7, 2008.
Parts Transportation has advised that Friday July 4, 2008 is not a regular workday for Federal Express.
All packages sent Priority Next Day on Thursday July 3, 2008 will be delivered on Monday July 7, 2008.
All Packages sent Second Day Federal Express on Thursday July 3, 2008 will be delivered on Tuesday July 8, 2008.
Because Dedicated Delivery and Regional carrier schedules may vary according to Dealership holiday accessibility and carrier holiday observance, each PDC should inform dealers of delivery schedules impacted by the Independence Day Holiday.

Should you have any questions regarding this schedule, please contact your servicing PDC.

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Advanced Claims Coding Class... 
6/27/08 - General
Posted by Administrator
There is an upcoming Advanced Claims Coding Class available. It is scheduled for July 8th and 9th in Costa Mesa.

Visit nnanet.com and log onto Virtual Academy to enroll. Seats are limited so enroll quickly.


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Parts and Accessories Resources... 
6/20/08 - Parts
Posted by Administrator


There have been two resources added under "External Links" to the left and also under the "Nissan Web Sites" Link.

The first site; "Nissan Accessories" will provide you with a summary of available accessories by model. This is a great resource to help answer questions for customers.

The second site; "Parts Catalog" is the web based parts catalog that also includes details about available accessories. These details include part numbers etc.


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Credit Adjustment Procedure... 
6/9/08 - General
Posted by Administrator
From time to time a credit adjustment to the Non-Vehicle account is necessary. The procedure was changed a few months back and an electronic form was created. The link below will provide you with the needed information to properly fill out the S-45-S form.

S-45-S Credit Adjustment Form
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Hybrid Panasonic Battery Ordering Has Changed... 
6/6/08 - Parts
Posted by Administrator
If you are in need of a Panasonic Hybrid Battery P/N999M1-NB34C, you can now order this through http://nnanet.com. See picture








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