Welcome to the Phoenix Area Support Site. This area will be dedicated to providing quick access to various materials, reports, documents and other resources to the Phoenix Area Nissan Dealers. If you have any questions or comments, please email me at mark.harris@nissan-usa.com

Mark Harris - LPM

From time to time a credit adjustment to the Non-Vehicle account is necessary. The procedure was changed a few months back and an electronic form was created. The link below will provide you with the needed information to properly fill out the S-45-S form.

S-45-S Credit Adjustment Form

The transition from Resolve to IMS is just about complete and as a reminder you can order materials through NNAnet.com. For instructions on how to do this Click Here

• Beginning April 1st, the IMS call center will be operational. Dealers may call 1-800-247-5321 to place orders or for typical inquiries (please note, IMS will not have any information regarding any orders that may have been placed through Resolve).
• The new ordering catalog will be launched on April 7th with access via the NNA Portal. Not all items will be available through the online catalog initially. A full catalog of items is expected online by April 14th. Detailed instructions/tutorial information is still in development but will be shared as soon as it is final.
• Beginning April 1st, IMS will fulfill orders for items that are physically in-stock. Materials will be fulfilled as they are received in-stock during April. If material is ordered and the item is not available, it will be placed in queue and fulfilled as soon as the product becomes available.
• Resolve is no longer performing any fulfillment. If you are waiting on materials or placed an order after March 6th, please place new orders with IMS. There are 3 methods available to place an order: via the call center; send an email to NNA@imsfastpak.com; or through the online ordering site

After only 3 weeks of availability those dealers who have already ordered their Accessory Cards are starting to re-order a second set.

This program WORKS!!! With a little addition to the selling process you will have a consistent and easy way to present available accessories to your customers in all departments.

Please visit http://nnanet.com and click on "Customizable Marketing Materials" then select "MY08 Accessories Program Kit" to enroll and order.