All Master Technicians must attend the Technical Skill Update training in order to maintain their current Master Technician Achievement Level (just a reminder, each GTR dealer must have a fully trained Master Technician on staff).

There will be 6 sessions of the Technical Skills Update training held in Phoenix at GateWay Community College. The first 2 sessions are already full, but there are a few seats left for the later classes:

May 13-14 Full
May 15-16 Full
May 20-21 2 seats remaining
May 22-23 7 seats remaining
June 10-11 3 seats remaining
June 12-13 5 seats remaining

I recommend you enroll your technicians right away if you haven’t done so already.

These two day sessions will cover the latest uses of CONSULT III as well as the new technical features of the Rogue and Murano. Dealers have been requesting more training on CONSULT III and this should fit the need.

Below is an excerpt from the cover letter:
REQUIRED TRAINING: Each Nissan Dealership is required to have at least one technician attend Technical Skills Update Training. Also, all Master Technicians are required to attend to maintain their current achievement level. There is no limit to the number of enrollments for each dealership for this class. Lack of attendance by your technicians prevents your service department from offering customer services in accordance with the Nissan Sales and Service Agreement and will necessitate that all warranty repairs on 2008 vehicles be approved by your DPSM. Additionally, you will also no longer be able to feature “Factory Trained Technicians” or similar terminology in any advertising or customer communications. If your technicians remain uncertified and untrained, we will evaluate your ability to perform warranty work as required under the terms of the Sales and Service Agreement.

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